[Resolved]  Tata Docomo — Not received the offered validity of tatadocomo net recharge

Address:

560071

My tata docomo mobile No is [protected]. On 04/11/15 I got offer of Rs 93/- for 1 GB 3G data for 30 days validity. I opted for the same, & the dialogue box asked me to press 5 for subscription from mobiles existing balance. after subscription i got only 07 days validity instead of 30 days. On 11/11/15 also I got the same offer and subscribed for Rs 93/- offer and got 7 days validity only. On 11/11/15, I approached customer care executive and lodged my complaint. He told it will be activated within 72 hours but not. Again I approached Mr Saseem, customer care executive on 14/11/15. He also told it will be activated with 72 hours. Again I approached on 15/11/15, a lady customer care executive told that this subscribed from your mobile existing balance, so it is not entitled for 30 days validity. Nothing is there like that. In this connection the screen shot taken is attached for ready reference.