[Resolved] Tata Docomo — Not working properly.

Vijay@realestate

from Coimbatore, Tamil Nadu

Address:

Varanasi, Uttar Pradesh

I purchased it at 8/12/2014 and it is activated at 10/12/2014 but because of any kind of damage in device they took it with them and after fixing they gave me the device at17/12/2014. But even after that the speed of net is litterily very slow and is not in proper use, i am paying the bill but I'm not able to use it. The distributor is not giving any kind of service to fix my problem, I am got pissed off with such kind of service. So please I request to do something in my case because it's been almost half of the month and I couldn't use the service but I am giving the bill for free.

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Aug 14, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.