[Resolved] Tata Docomo — online recharg cheating | |||
I M DEEPAK RAJLANI MY DOCOMO NO [protected] I RECHARGET IT WITH RS 255 ON 2 JAN15 AT 9.30AM APPROX. I MAKE PAYMENT VIA ONLINE NETBANKIN WITH MY SBI ACCOUNT, PAYMENT IS DEDUCTED FROM MY ACCOUNT BUT DOCOMO IS NOT GIVING ANY NETBALANCE & NOT CONFIRMING ME FOR PAYMENT PLZ SOLVE MY PROBLEM, I RECHARGED IT WITH TATADOCOMO WEBSITE MY ALTERNATE NO IS [protected] EMAIL : [protected]@REDIFFMAIL.COM Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call on [protected] regarding Recharge related, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that the recharge made on[protected] of Rs. 251/- to your account is reflecting in our records only one time. However, in case of any failure transactions the amount will be credited back to the bank account within 5 to 7 working days from the date of recharge.
Further, you’re saying that your amount has not yet been credited in your bank account in specified time. Kindly note that if the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
As per our discussion over the call on [protected] regarding Recharge related, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that the recharge made on[protected] of Rs. 251/- to your account is reflecting in our records only one time. However, in case of any failure transactions the amount will be credited back to the bank account within 5 to 7 working days from the date of recharge.
Further, you’re saying that your amount has not yet been credited in your bank account in specified time. Kindly note that if the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
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Tata DOCOMO.