[Resolved] Tata Docomo — Online recharge failed - no receipt of refund. | |||
I tried to recharge online for my best offer of 31 rupees from tata docomo web site. It deducted amount of rupees 31 fvrom my debit card and It showed me that rechrge has failed it will be refunded in next 3 working days. Still now I didnt recieved any notification from tata docomo regarding refund or recharge. please refund my amount immediately. Phone Number : [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, upon verifying our records thoroughly, there is no recharge of RC 31 found on your number on dated[protected], as the recharge was not successful due to transaction failure. If the recharge is done through online, however, the amount will be automatically credited to your bank account within 5 to 7 working days from the date of recharge. If the amount does not reflect within the specified time, then you need to check with your bank as the recharge failed during the transaction.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, upon verifying our records thoroughly, there is no recharge of RC 31 found on your number on dated[protected], as the recharge was not successful due to transaction failure. If the recharge is done through online, however, the amount will be automatically credited to your bank account within 5 to 7 working days from the date of recharge. If the amount does not reflect within the specified time, then you need to check with your bank as the recharge failed during the transaction.
Regards,
Customer Care
Tata Docomo
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Thanks and regards,
Customer Care,
Tata Docomo.