Tata Docomo — Online reharge by netbanking unsuccessfull | |||
I did recharge my home pre-paid home mobile no: [protected] on 5/Jan/2015 of R's 499 by your web site by my net banking. Its transaction number is BIL/[protected]/BPC-Bill Desk/Tatadocomo_BICI. But till now I'm not getting my balance in my mobile number. My ultimate mobile number is [protected]. Please solve it ASAP. Regards Satish Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion on your alternate number regarding Recharge related, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that the recharge made on[protected] of Rs. 499/- to your account is not reflecting in our records. However, in case of any failure transactions the amount will be credited back to the bank account within 5 to 7 working days from the date of recharge.
Further, you’re saying that your amount has not yet been credited in your bank account in specified time. Kindly note that if the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
As per our discussion on your alternate number regarding Recharge related, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that the recharge made on[protected] of Rs. 499/- to your account is not reflecting in our records. However, in case of any failure transactions the amount will be credited back to the bank account within 5 to 7 working days from the date of recharge.
Further, you’re saying that your amount has not yet been credited in your bank account in specified time. Kindly note that if the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
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Tata DOCOMO.