Tata Docomo — Outgoing Service Suspended

Joy_Sarkar

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

Hello SIr, I have send around 60-70 SMS maximum on this gudi padwa to promote my business, and for that you have suspended my outgoing service? The msges were sent to my client contacts only and not random. Still if it were against your policy you should have warned first. I don't want to change my no. so please tell me what should I do to lift the suspension on my number. Thanking you. My Contact No - [protected]

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Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Joy_Sarkar

from Bengaluru, Karnataka

Now even my network signal is gone...DEAD.
What should I do?

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally on your number to understand your concern regarding services for your Tata Docomo connection number. However, we are unable to contact you, since your call was not reachable.

In this regards, we would like to inform you that your Tata Docomo number has been disconnected permanently on 27-MAR-15 by TRAI due to commercial usage. Hence, we request you to visit your nearest Tata Docomo outlet in this regards.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.