[Resolved]  Tata Docomo — Overriding cancellation request and generating bills

I had a tata photon post-paid connection, account#[protected] which i requested to be deactivated with immediate effect on 8th September, 2014. I reconfirmed with the agent who called that i want it deactivated immediately and i do not want to retain it, in any scenario. Am not sure if the agent did not understand English or what! For in a few days, i got emails confirming the closure of the cancellation request and an email from their retention team thanking me! Shocking as it was when i called-up their customer service, the guy spoke rude; kept on barking that i had asked their telephone agent to retain according to his records and if i did not continue to pay the generated bills, their collection agents would be put to pursue me! And finally i was asked to submit another request because the first one was closed- although without any action on what i had asked. So i placed another request, re-confirmed again over phone. And again the cycle repeated- the retention team thanked me again and the closure request was closed. And i have been handed over another bill for October! I do not want to go through the pain of having another non-sensical and humiliating talk with one of their customer-care guys; hence am here. Seeking any help possible, to have it stopped asap. I have not used the dongle for the last two months. They can check the data-usage. And all phone calls, emails exchanged etc begging them to have the account closed/service deactivated with immediate effect. This is just a scam i guess, to harass customers into coughing up bills. Just stop this non-sense. Why did my request for service disconnection go disrespected? Why are they harassing like this? Why are they generating bills for something i have decided not to use any more and have already stopped using it? I want justice. I want them to stop demanding money through such bills for something i do not want and which i have made amply clear.