[Resolved] Tata Docomo — partner plan benefits are not credited to my lapu/demo account yet | |||
Dear Respected sir, Madam i am a retailer of Tata Docomo And my Evd No.is-[protected] i was made recharge transactions for customer no.s nearby Rs.2500 above in last(july) month and continuously in this month also with new activations but i have not received EVD Demo plan benifits like Tata 2 Tata calling 200Min.+500Mb2G_Data+all local and national calling+SMS benifits in my accuont, every retailers has credited his benifits in their accounts on 23rdJuly-14, in that case i was contact to my salesTeam but there is no help to me so that, i was contact on 127343Dealer helpdesk Reguarding the issue so many times, but unfortunately every senier exetitives has no help to me and everyone has adviced to me that, "sorry we can't help you, if your saleTeam isn't help to you"you may escalate your mail as ur own to [protected]@tatadocomo.com" last time i was call on 89July-14 1.00pm from my Reg.EVD MDN-[protected]. hope you will post me that benifits which is not credited in my account as possible as soon and you don't refer to may any other way.also i can't received customer new products launch updates like new recharges, frc, gprs plans, etc.which is newly introduced in market to my EVD Demo no.[protected] via sms plz solve_ sir reguarding that issue i feel that senier exititives want to take my request/complaint for same issue but they all neglect to me. plz help me i will be wait for ur possitive responce of call/sms/mail u may contact with my distibutor for the issue to mo. no.[protected] or [protected] mr.dilip jain this will made impression and will be taken action quickly also they will conference the call and will be connected to you with my asm i was tried so many times but they can't help me plz.. "IF THERE IS NO HELP WITH ANYBUDY I WILL NOT WORK FOR THE COMPANY BECAUSE APPLICABLE BENIFITS ARE NOT CREDITED TO ME, I AM ELIGIBLE FOR THAT BUT EVERYBUDY ARE IGNORE TO ME ..!" your's shashank [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Shashank,
We regret for the inconvenience caused to you.
As per our discussion over call, I regret to inform you that we are unable to process your request from our end, hence I request you to check with the dealer help line number : 52202 or with your distributor for better assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, I regret to inform you that we are unable to process your request from our end, hence I request you to check with the dealer help line number : 52202 or with your distributor for better assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
Dear sir my lapu no. is (+91) ([protected])
your TM is not having good behavior he is always tell that sell the sim docomo or i will close your counter.i am not giving you balance to recharge.what can do please tell me if no one will come purches sim. last 2 days i am telling to give balance but still balance not come.and also not receive my phone.
your TM is not having good behavior he is always tell that sell the sim docomo or i will close your counter.i am not giving you balance to recharge.what can do please tell me if no one will come purches sim. last 2 days i am telling to give balance but still balance not come.and also not receive my phone.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Customer Care
Tata DOCOMO.