Tata Docomo — Pathetic & poor services of Tata Photon

akumar07

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana

Tata photon has extremely poor service and network is so slow. No action by the customer care team and they just say that the system is upgrading in your area ( Gurgaon Sector 4). The same reply i have been hearing for last 1 year. I am pretty sure that nothing is happening and they are telling a lie. Even Tata Photon website the complaint cannot be registered. Never expected such a poor service from Tata Group company making there customers helpless. Tata Photon Number [protected]

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Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your concern regarding slow speed of your TATA Photon connection number . At the outset we sincerely apologize for the inconvenience caused to you.

As per the discussion on your number we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.