Tata Docomo — Permanently Discontinuation of 3G service without intimation

Address:Pune, Maharashtra

Hi, This is Abhijit Naik using TATA DOCOMO 3g Service. But since last 6 days without any prior notice my connection has been disconnected (Which I came to know from TATA DoCoMo Gallery). I Pay my bills on regular basis without any late fee. Also I have not raised any request regarding discontinuation o[censored]sing TATA DoCoMo 3g service. But still I don't know why service has been discontinued all of sudden ? When i call to customer care i came to know that my service hasbeen deactivated since 24 th July 2014 but they also do not know the reason behind deactivation and nobody is giving satisfactory answers to me. Also i have not given any deadlines on by which date my TATA docomo connection will get restart ? I am very much frustrated because of pathetic service from TATA DOCOMO Which is very renowned company. I am seriously thinking of taking legal action against this . My TATA DOCOMO Number Details are as follows TATA DoCoMo Phone Number :- [protected] Thanks for providing such a worst service! Thanks & Regards Abhijit Naik
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Still I am struggling to restart my connection and seems to be complaint is not resolved .

Can you please look in to it urgently ?
Dear Mr. Naik,

We regret for the inconvenience caused to you.

As per our discussion over call, we would like to inform you that we have forwarded your issue to the concerned department and be rest assures that the same will revert with proper resolution very shortly.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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