[Resolved] Tata Docomo — Phone's mic problem | |||
Complaint #[protected] //[protected]~~M20363004 I have registered a complaint by calling Tata Docomo Customer service. One of the tech visited (Rs 100 charged) & informed that there is fault in the device & it needs to be replaced. I bought this landline 7 months ago & the problem is since 1 month now. They says, they will give refurbished device as a replacement to the brand new phone. That refurbished phone did not even have numbers displayed on the keypad. If not the new phone, why dont Docomo repair my existing phone. I have paid for the new phone, why would I use the old phone. It is slot/mic problem as per the tech., it is such a small problem & Docomo is not repairing it. i am really very disappointed & following up on this since many days now. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have already regarding Tata-walky concern with docket number:[protected]. Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have already regarding Tata-walky concern with docket number:[protected]. Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.