Tata Docomo — Poor document maintanace | |||
Tata docomo is having too poor on document handling system. there is no history details and unique contacts and with proper tracking. Their current system is working with less linked options. I have submitted my document in 5 times. I purchased a photon device after my document submittion only. Every time they are missed out that document. There is no procedure in document system. Docomo Number:[protected] My kind suggestion is please don't use tata-docomo services. Mu mobile number : [protected] Was this information helpful? | |||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
-5
Reply
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,
As per the telephonic conversation had with you, we would like to inform you that service for your Tata Docomo Photon connection has been permanently disconnected on 24-Jan-15 and we observe the data usages in your bill so kindly remit the outstanding an amount of Rs.765/- and revert with a line of confirmation in order to adjust the balance amount of Rs.241/-.
Regards,
Customer Care,
Tata Docomo.
As per the telephonic conversation had with you, we would like to inform you that service for your Tata Docomo Photon connection has been permanently disconnected on 24-Jan-15 and we observe the data usages in your bill so kindly remit the outstanding an amount of Rs.765/- and revert with a line of confirmation in order to adjust the balance amount of Rs.241/-.
Regards,
Customer Care,
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information