Tata Docomo — poor network speed

Address:New Delhi, Delhi

for last two months network speed is very very very poor. customer care reply is -heavy usage area no time limit when issue will be resolved disconnect if you want, we cannot resolve and don't know how many years it will take to resolve .this behaviour is a very big black mark on TATA surname. mr.romendra issar photon no: [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
whats the definition of soon?
Dear Customer,

As per our telephonic conversation, we would like to inform you the area you have referred to, is congested due to high number o[censored]ser using service at same time. The improvement in speed may only happen if the congestion of the given sites goes down, which can't be predicted at this given point in time.

Regards,
Customer Care
Tata DOCOMO

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