Tata Docomo — Poor Service and Customer support | |||
I am having Tata Docomo number-[protected]. I am using Roaming Free Plan of 252 on this number. I am unable to recharge any Top-Up on this number. I tried to recharge easy as well as online of Rs 100 and Rs 120 many times but i am getting message as "your recharge is declined by DOCOMO". I complained to the Customer Care but they are behaving so rudely. Everytime they told me that there is no issue from their side. I even mailed the complaint to [protected]@tatadocomo.com. Its more than 2 weeks but my problem is not yet resolved. Please help me. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As discussed over the call, we would like to inform you that your complaint has been taken vide docket number PRRG12849248 and the expected resolution date is 23-JAN-2014 11:58 AM.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over the call, we would like to inform you that your complaint has been taken vide docket number PRRG12849248 and the expected resolution date is 23-JAN-2014 11:58 AM.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.