[Resolved] Tata Docomo — Poor signal reception | |||
I am receiving poor signal issue from last 2 days at hinjewadi phase 3 area rom cognizant office. I am listening my own echo voice and not able to listen the end user voice. However when i am leaving this area the signal is fine. Please check and correct the issue. You can reach me @ [protected] for any further details. This has been problem with all the users from this location. Can you please do a regular health check and provide an update on it. Due to this issue, i am not able to receive or dial any call. Was this information helpful? | |||
Oct 24, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 23, 2016 Tata DoCoMo Customer Care's response Dear Customer, We request you to kindly re-insert your SIM, also check with another handset and select the network operator manually as Tata Docomo in your handset. If the same concern persists we request you to revert with complete details to [protected]@tatadocomo.com to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not: Thanks and Regards, Customer Care Tata Docomo | |||
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