[Resolved] Tata Docomo — Poor Signal Reception in my Area. | |||
Hi, I am a post paid customer of Tata Docomo for the past 1 year. I recently moved to New MHADA Colony, Poonam Nagar in Andheri East, mumbai- 400093. There the signal reception in very poor. So I called the Customer care requesting them to increase the Bandwidth in my region or I will have to port to other networks which are good in my region. They said you can go with option B, instead of taking necessary actions related to my complaint. 2 of my friends shifted from my place due to bad reception of tower. I decided to port from Docomo to Vodafone and I even initiated the MNP process. Right after that, Docomo Executives kept on calling me, addressing this issue. They even promised to resolve this issue in a span of 5 days. But till now, this issue was not resolved and same "Blank response" from Tata Docomo Customer Care. i expect a valid response from Docomo, atleast by now. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
3 Comments | |||
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[protected]. Alternate number is[protected]. mail id is aalb.[protected]@tcs.com
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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