Tata Docomo — Postpaid

Dear Sir,

I using Tata docomo photon past one year, i paid the amount regularly, but the month of November i am paid intime due to i am hospitalized, in the month December flood, my house behind the Adyar river little mount saidapet, , all things are totally damaged along with system. in mean time your company raised bill December month. but i am not using the data card and personally went to tata docomo office to submit the complaint but that little mount office shifted. then later your collection person visited my house and physically verified and spoke to manager and finally he say paid bill amount in the month of november due, December bill exempted if continue service later with in 6 months time monthly service charges only applicable. that is minimum charges. but i facing lot of problem in your side your fees is due, every time explained your caller i discussed with manager. please cancelled the data card connection. i am not able to pay the amount because i am not using the data card. further details please contact williams_gv.[protected]@yahoo.co.in


thanking you

Dear Williams.G.V.,

Kindly provide us with your Tata Photon number, your contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Dear Williams.G.V.,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo