[Resolved]  Tata Docomo — Prepaid bill not sent and saying that has been emailed

Address:	Warangal, Andhra Pradesh, 506101
Website:	tatadocomo.com

On 26th april 2016 i requested for prepaid bill of 6 months, ([protected]) very next day i received a sms saying that hi! Your itemized bill has been sent to your email id dr. [protected]@gmail.com. Request number ppb[protected] but i did not received any prepaid bill to my email. After two days i called to the customer care 121 they were said that you will receive the prepaid bill in 24 hours, later i did the same process twice so total charge is 75 inr.

Then recently again i did on 10th may 2016 request number ppb08254165 and 25 inr charged very next day on 11th may 2016 morning i received a sms saying that hi! Your itemized bill has been sent to your email id dr. [protected]@gmail.com. But i did not received any prepaid bill to my email. I called to 121 they are now saying that again they need 24 hours.

Its seems to me a big fraud i need the prepaid bill for 6 months immediately, because the docomo charged a lot of money to my calls and also this prepaid bill request.

I will file case also if you do not provide a prepaid bill for six months as you said.