[Resolved] Tata Docomo — Prepaid to Postpiad Activation Have not done after payinga and given required Docs | |||
Hi Sir/Madam, I have applied for prepaid to post paid connection. For that Tatadocomo guy came on my room 2 and OCT 14 and given kit (sim, and brochures ) and gave 50Rs for that registration fee. Then again he asked for 20 Rs extra without any reason. I asked the reason but he told, no reason, if you want then you can. I denied him. He took my documents for activation of sim card and said his manager will call me. But he did not call, even he was not responding to my calls. After a day he received call and "he said, I do not know anything, call my manager". He gave his manger number but he also not answering the call(I guess it's incorrect because it's goes busy every time and if he picks he did not answer and switched off also some time in day. ). I have posted this issue on twitter and they are doing just formalities no action taken even I have given his Manger Number as well as his number(who came to my room, ) also. Then that day, I had got from call from Tata docomo office which was separate (it's seems means not by Mr. Jagdheesh) they have set my number for post paid connection. But they need documents to be submitted ? But my documents with Mr. Jagsheesh. I want to get my number activated or return my docs with registration fee. Please suggest me . I have receipt and everything. Mr. Jagdheesh - [protected] Mr. Yogesh -[protected] (Jagdheesh's Manager) My details - Sanoj Kumar Kashyap sanoj.[protected]@gmail.com [protected] Was this information helpful? | |||
Aug 7, 2017 Complaint marked as Resolved Completed Tata DoCoMo customer support has been notified about the posted complaint. | |||
9 Comments | |||
Comments
Please, help me
Reply
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
I will be glad if it resolves soon, Please, do not do these activity as you company name is on stake. You can your twitter tweet and facebook page post I have done all thing after waiting so long. This is my complaint number is M20496718 which I have sent to [protected]@tatadocomo.com.
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally over the call to understand your concerns regarding service. However, we are unable to contact you, since the call was not answered. Further we would like to inform you that the request regarding migration has been failed, kindly we request you to send the request once again for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo
We regret for the inconvenience caused to you.
We tried to speak to you personally over the call to understand your concerns regarding service. However, we are unable to contact you, since the call was not answered. Further we would like to inform you that the request regarding migration has been failed, kindly we request you to send the request once again for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo
Dear TataDocomo,
I was travelling that time. Please, you can contact anytime now. I have already sent mail on this. But they are telling to wait. Please, call that Mr. Jagdheesh (Details given) and tell him to return my document and money (if possible). I will move to other network (Airtel). Please, call me on [protected] for any concern.
I was travelling that time. Please, you can contact anytime now. I have already sent mail on this. But they are telling to wait. Please, call that Mr. Jagdheesh (Details given) and tell him to return my document and money (if possible). I will move to other network (Airtel). Please, call me on [protected] for any concern.
It's very sad after giving Mr. Jagdheesh contact details, they are not calling him and not even asking him about my documents. Tata Docomo guy calling me submit all documents again. I do not know why. Please, call him and update me.
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