Tata Docomo — promo advertisement before caller tune phone no:[protected]

Tata Docomo — promo advertisement before caller tune phone no:[protected]

P Pravin Mhalsekar

I'm praveen m phone number [protected] a TataDocomo Prepaid customer, I have activated caller tune now and after activating my caller's hear the. Advertisement before my Caller Tune. Its (promo) approximate length is 7 seconds as stated another customer . I want to stop this promo before my caller tune. I have complained regarding this in the customer care to 121 connected to Mr.ravik and he is saying it cannot be removed it is compulsory is this all we have to hear from you. As I am a customer am paying the rent for hearing the song, not to hear the promo advertisement of the service provider. So please help me to deactivate this promo from my caller tune. my number [protected] Was this information helpful? No (0) Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dearc customer,

we regret for the inconvenience caused to you.

we would like to inform you that as per your request we have removed the intro prompt (Advertisement before the call me tune) from your call me tune service. Hence, we request you to check the same."

Regards,
Tata Docomo.