[Resolved] Tata Docomo — Recharge

prabhakar_11

Address:	560103
Website:	www.tatadocomo.com/default.aspx

I did the recharge of RC 93= 1GB 3G for 30 days validity on10th nov 2015 through *123# but after recharge it shows the recharge is only for 7days when I call the customer care they don't respond properly. I have the screen shots of the offer and the recording of the call with the customer car executive

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Nov 17, 2015

Complaint marked as Resolved

My complain was regarding validity of my 3G pack. As given in the add, Company increased it from 7days to 1month.

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo

prabhakar_11

My number is [protected]
Alternate number is [protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

prabhakar_11

Thank you sir, I got it.

Poorvik Gowda

I have same issue here. How resolve that?