Tata Docomo — Recharge not received yet

Address:Bhopal, Madhya Pradesh
Website:Tata Docomo

This is anupriya sharma, i have recharged by " mobikiwi " 2 times in different numbers and did not get my recharges yet.Please check it or make them successful or refund my amount on my bank account as soon as possible . The details of the recharges is given bellow- please check this-

[protected][protected] rs. 20/- 18-apr[protected]apr-2016)
[protected][protected] rs.10/- 16-apr[protected]apr-2016)
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

As per the conversation had with our team, we would like to inform you that, upon verifying our records thoroughly there is no recharge of RC 20 found on your number on dated[protected], as the recharge was not successful due to transaction failure. If the recharge is done through online, however, the amount will be automatically credited to your bank account within 5 to 7 working days from the date of recharge. If the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.

Regards,
Customer Care
Tata Docomo
I recharged today. Got an confirmation email from tata docomo for successful recharge.Traction id is [protected]. But the balance is not updated and I am not able to make any call.

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