[Resolved] Tata Docomo — Recharge successful, but was not Activated | |||
I recharged online with tata docomo online recharge services in my tata docomo no.[protected]. Rechage is successfull but tariff voucher was not activate in my number. I tried tata docomo customer care in IVR but it always says our customer care executive is busy please wait then Suddenly says our executive officer is busy with other cutomer and automactically call ended. So sir what should i do in this Situation.please help- Aditya Sanodiya [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.
In this regards, we would like to inform you that the recharge of Rs. 45/- has been done successfully with transaction id: ASBI[protected] on your number on[protected] and you have been credited with the benefits as local mobile calls at 1.2p/2sec with validity: 60 days.
You can obtain any information related to your account (EX: Recharge information, Data usage and Balance information) by dialing to *191#.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.
In this regards, we would like to inform you that the recharge of Rs. 45/- has been done successfully with transaction id: ASBI[protected] on your number on[protected] and you have been credited with the benefits as local mobile calls at 1.2p/2sec with validity: 60 days.
You can obtain any information related to your account (EX: Recharge information, Data usage and Balance information) by dialing to *191#.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Tata DOCOMO.