Tata Docomo — Recharge to the wrong number instead of my number by paytym.com

Address:Kanpur, Uttar Pradesh

My number:[protected]

Today morning around 9:30 i did recharge of 70 to [protected] instead my number wrongly in paytym.

Payment details: -

Order no.[protected] jul '15 9:27 am

Payment details
Payment of rs. 70 received by paytm !
Nb transaction no ccacg1mfo477rs 70.

While calling that number is switched off.

Please resolve my complaint.

Regards
Ajay
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Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to reach you on your number in order to understand your concern. However, the same was not reachable. We sincerely apologize for the inconvenience caused to you. In this regards, we would like to inform you that the recharge of Rs. 70 has been successful, dated 28-7-15 and credited with the benefit as talk time of Rs. 70.
Regards,
Customer Care,
Tata Docomo.

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