[Resolved] Tata Docomo — Regarding deduction of balance | |||||
Dear Sir, This is my third complaint about TATA Docomo deducting balance unnecessarily. When I was browsing internet on smartphone, without my consent I got a message like 35 INR has been deducted for "Photo Stories". Am attaching d snapshot of d msg I received. I kindly request Tata Docomo as a 1 time Gesture to return my balance. Or dey will loose 1 precious customer. My # is [protected]. Was this information helpful? | |||||
Jan 6, 2016 Complaint marked as Resolved I would really appreciate the consumer complaints team for assisting me in getting my balance back.
Thank you TATA Docomo for your precious time to call me along with upgrading my deducted balance.
Regards,
Prashanth Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
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Please find the attached snapshot for your further reference. Deduction of balance of 35 rs. suddenly happened just before I tried to close the unwanted popup, which is not in our control. IP address starts with series 180.151.100.
Regards,
Prashanth