Tata Docomo — Service disconnected (postpaid docomo)

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.tatadocomo.com/register-your-complaint.aspx

Dear useless service,


This is 2nd time that my sim’s outgoing services has been barred due to your useless staff.


1. I have enquired why was my sim got disconnected then the customer care team has informed that due to my documents or address verification was failed when i called up your customer care they have registered a service request for a re-visit however no one has contacted nor visited yet.

2. Now again the same issue no one had visited here nor called me for the verification process, and again my outgoing services has been barred.

3. As it is useless and a pathetic service please go ahead and de-activate the number permanently. I do not want to continue your service anymore and the same will be educated to my team as it was a corporate account.

4. We will not encourage your staff for sell the sim at our office.
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Please look my mobile no [protected]
Dear Datta Dawane,

Kindly elaborate your exact concern along with your Tata Docomo number and an alternate number so that we can assist you better.

Regards,
Customer Care
Tata Docomo
Actually I was used tatadocomo prepaid.26/04/16 date onReceived message to my mobile 152 full talk time offer so I was Recharge 152 rupees. But active roaming pack.. So I called customer care he told me 48hrs credit on amount. But no credit the amount. Please refund my money

Dear Ganesh Murugesan,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Datta Dawane,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

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