Tata Docomo — slapped high postpaid internet charge

Address:

Pune, Maharashtra

Dear sir/madam, I humbly requesting you please consider how telecom company TATA DOCOMO robing customer's. The matter in detail is that i was using normal talk time postpaid plan Rs 250/- without internet but one day tata docome offer me a 1GB 3G+ unlimited 2G internet plan if i extend my initial postpaid plan by Rs100/- means total plan Rs 350/- and also they promise me that there is no any hidden term and condition so i accept it but after tow month in Aug-14 i get shocked my total bill reach on huge Rs 769/- beyond my expectation. When i ask to company they answer me that i have consume 1300 MB 3G, but my question is that how it possible if limit for 3G is only 1 GB and in case if i cross it 2G unlimited should be automatically started according to internet plan and commitment of customer service executive and even if there is any term and condition then why company keep it hide. I want justice my lord because me not one only there is a big crowed of victims. kindly set a example because its too much cost for a middle class. Hope to hear from you soon! Regards Pradeep chaure