Tata Docomo — Speed issue for last 2 months. in photon max wifi in ahmedabad, gujarat

Address:

Ahmedabad, Gujarat

(my photon number is [protected])one of the worst experience from tata photon.i purchase the device and using more then 8 to 10 months. from last two month speed reduced to 200 to300kbps. eralier i was getting 2 mbps which was good. in last two month i call several times on call center ([protected]) for the same issue. when i call for the first time they told me that they have technical problem and they will resolve soon. then after again same answer. i cant belive that, last time they clearly told me that apko ye problem rahega, waha pe hamare, users badh gaye he.to apko problem rahega.i said users badhe he to sabko rahega ki sirf muje, to he said baki ka nahi pata par apko rahega. is that the solution? last time i complaint for the speed ( complain number:[protected]. that time one person came to my home check all.update my device and many more things. at the end he try to make me full by the way of showing video on youtube in low quality. but when i catch him for this he said oh i dont know etc. he went back and said that he will solve it etc. thats it no update..before two days i call for the update. they told me u plz check at other place. so i go to 2 to 3 places for check on is your brand store. same speed. then again i call customer care that time he said pure ahmedabad city me problem chal raha he.and kab solve hoga vo pata nahi. agar yahi issue he to muje ahmedabad me speed test karvane ke liye kyo gumaya gaya?? and that man is full???k there is problem in whole city then why i go to customers home and do all this stuffs..??? yesterday they again book complain for the same (complain number:[protected]. again the same person call me for visit hose. what all this going on i don't understand. and how can customer care person told to customers k apko ye problem rahega... is that sollution.?? i told him k send me mail for the same k you will face the same problem and what ever sollution he gave to me. to he said we dont have mail access.and we can't do that. i am facing the same problem from last 2 month. this is very worst reson that apke customers badhe he isliye hame problem rahega... customers badhe he to is that my issue??? thats good for the comapny. and company should increase their connectivity. jab muje device device dene banda aya tha 2000 rs ka device deke gaya usne to nahi bola tha k speed is subject to our customers. badhege to apko kam ho jayegi...