[Resolved]  Tata Docomo — tariff plan and mobile billing

Address:

Bangalore, Karnataka

dear sir, last four month my mobile billing giving wrongly that time similarly giving discount Rs 200 last month your excutive one persan called and changing my tariff plan he is tolled this plan 899 plan local and std calls unlimited and 1GB 3G data free and 2G unlimited like that tolled after that this month bill 1st time sending one maill coming 7th Oct (We have observed that the usage of Rs 3249/- on your GSMMobile A/C no.[protected] is nearing its Credit Limit.The Limit assigned at present is Rs 3600/-. We would request you to make the payment of Rs 3249/- to continue enjoying our services.) Like that coming after that i have send one mail send proper bill i will buy like that send after that one care called he tolled you using 3 member group plan and you using more std calls then only coming this much bille coming like tolled not giving clear solution after that coming this mail (we would like to inform you that your outstanding is Rs. 2254 /- and due date for the same is 24-OCT-14.) that time i have tolled sorry sir i am using single sim not group after one mail coming bill statement that statement checked Rs 14000 bill how coming this much bill rise the Question you using outstanding like tolled that time i am inform i am using 500mb only used after that one mail coming your using (your data usage of 1378MB and as per your bill plan.)before tariff plan changing time not giving proper detailing simple called and changed how to accept this issue post paid plan previous my friend no using that time maximum rs 600 only used your excutive lakshmi giving this assured and giving 350plan 1st three month not coming this problem after that every month coming 300, 500, 700, more bill coming same time complied but not giving proper solution really this issue mentally affected then only i am paid Rs 1750 please give me proper solution Regards subhakaran [protected]