Tata Docomo — Tariff plan not working

Address:Ghaziabad, Uttar Pradesh, 201206
Website:m.tatadocomo.com

I recharged my number [protected] of tata docomo with special recharge of ₹ 135 for tata docomo to tata docomo free calling .But from yesterday it's not working .So please provide me solution as soon as possible .I have called customer care number but they are not responding.I also called their complaint only number but it's saying you have entered wrong keywords .Once they picked my call but they didn't do anything just said your plan is working but it's not.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

As per the conversation had with our team, we would like to inform you that a complaint has been registered vide docket number PSMR12200955 regarding Recharge benefits concern, the same will be resolved soon. Kindly bear with us in the interim.

Regards,
Customer Care
Tata Docomo

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