[Resolved] Tata Docomo — TATA DOCOMO 3G FRAUD CHEATING | |||
TATA DOCOMO 3G FRAUD CHEATING I purchased Tata Docomo 3G plan Rs. 1250/ - per month 30GB plan (Mobile number: [protected]) from Shahibaug Store in Ahmedabad on 6th December 2014 from salesman – Mr. Akash Rana (Mobile number: [protected]). I have a Huawei 3G UNLOCKED Idea dongle and he assured me that Tata Docomo 3G SIM plan will work with this dongle. He charged me Rs. 300/ as activation charge and Rs. 50 for SIM Card. When I tried to use the 3G SIM with dongle at Office, it didn’t work as there was No Network i.e. no reception at my office. I also tried using 3G service on my mobile - Samsung Galaxy S2 but still had the same issue. I lodged a complaint with Tata Docomo (Service Request No:[protected] to get this resolved. A Customer care executive showed up and reported the same issue of no network . I went back to Mr. Akash to discuss this and get my deposit back but he made me wait for a week with false assurance to call me back and let me know as soon as he gets an answer. After a week, he refused to refund the deposit and SIM card charges (Rs. 350 ) without any reason. I haven’t been able to use 3G services at all and SIM card is no good to me, still Tata Docomo is refusing to refund the money. ISN’T THIS CHEATING & FRAUD BY TATA, WHAT WE BELIEVE TO BE THE MOST TRUSTED BRAND!! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear customer,
This is with reference to your concern regarding the wrong commitment for your Tata Docomo Photon connection number [protected]. At the outset we sincerely apologize for the inconvenience caused.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
This is with reference to your concern regarding the wrong commitment for your Tata Docomo Photon connection number [protected]. At the outset we sincerely apologize for the inconvenience caused.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
More than 2 months but still no response on this complaint!! NEVER BUY TATA DOCMO 3G PLANS
Post paid connection has given me head ache.I am being blocked to lodge complaints through my account facility.docomo site is a sham? paid my bill online but have not received the acknowledgement mail or message yet now i am forced to pay the fine. promised free data of 200 mbs for 3G is not been provided.I am being duped with inflated bills.I had my phone switched off from 27 th may to 27th june to check if i was being cheated.Voila! i received the bill amount of Rs 668.rentals are almost 200 and i enquired in a docomo centre where i was informed that it was tax.Rs 400+ tax for non usage? customer care number 121 is always busy to talk with persons and the recorded voices are horrible. I am going to dump this number, i am just fed up.
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