Tata Docomo — Tata Docomo & Photon – Legal Notice for disconnected number | |||
Hi Sir, I am Rajesh N, and customer from Tata photon plus (TATA DOCOMO No – [protected] and Account Number –[protected] for year 2013 and requested to disconnect the plan due to the bad service and connectivity by going to Bangalore main office (travelled nearly 10 kms), by not doing the same they sent us to pay monthly bill till Mar 14, so we requested them to block the number and sent an email (through corporate email id) by asking details what’s the reason on sending bills? After that I didn’t get any response from them or even no bills but now nearly after one year sent an legal notice through email stating will take legal action if not able to pay with in 5 days. Can somebody please suggest what needs to be done next to close this matter once for all, else I’m thinking of moving to consumer court for this legal notice and also requesting my company not entertain Tata docomo or its different services from all our Indian offices. Thanks in advance, Regards, Rajesh Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern regarding billing for your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concern regarding billing for your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.