Tata Docomo — Tata docomo Gallery People Cheated me.

Deep Gudhka

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My name is Mr.Deep S Gudhka ([protected]). I did potability from Airtel to Tata Docomo. I went to Tata Docomo Registered Galary Shop. Staff members clearly told me that only Billing is possible, Prepaid service is not possible at the time of potability. But, I saw they provide me wrong information. In every mobile shop, Potability is possible with Prepaid Sim card. Gallary staff forcefully gave me Postpaid. Every month I had paid near by Rs.450/- even I have not used it more than Rs.200/- nearby. Tata Docomo Gallary people have cheated me and I have made loss nearby Rs.2500/- while paying more money. I want refund of my money which I paid in excess. Tata Docomo Gallary staff is a cheater people.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your complaint regarding the services of your Tata Docomo connection. In this regards, we would like to inform you that we have verified our records and found that your Tata Docomo connection is active in prepaid on 13-FEB-15.

Regards,
Customer Care,
Tata Docomo.