[Resolved]  Tata Docomo — Tata Docomo Photon Max Wifi dues

Address:Lucknow, Uttar Pradesh

On 21st July 2014 I requested Tata Docomo ( on helpline number [protected]) to close my tata docomo photon wifi max connection (with reference number[protected]. On 28th July 2014 my connection got disconnected.After one month I received a call from tata docomo head office Lucknow (Ms. Priya Gupta mo. No. [protected]) and she said there is bill pending of Rs. 2129.She told me that she give me waiver of Rs. 629 and I need to pay only 1500 to clear my dues and after that no one call me from tata docomo.So I decide to pay my dues and get rid of tata docomo.On 4th October a man named saurabh mo. No. [protected] came and give me bill of 1500 and i pay the amount and asked for some type of certificate as a proof that there is no dues in my account.Ms. Priya Gupta call me and told that I will receive a mail from tata docomo of Full & Final Settlement letter.I received the mail of Full & Final Settlement letter from [email][protected]@gmail.com[/email].After some days again I received a call from tata docomo head office Lucknow (Ms. Nishi mo. No. [protected]) and she said there is dues of Rs. 1528.I told her that I already paid the dues and she can ask to Priya Gupta. She told me that Priya Gupta is no longer in Job and I have to pay the dues.please do needful.Tata docomo photon number [protected]A/c number[protected]Contact No. [protected] ( Please call this number. My registered number has problem in receiving calls)
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

As per the discussion over the call. We would like to inform you that kindly write a email to us at [protected]@tatadocomo.com along with the scan copy of full and final letter which will help us to proceed further on your concern.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Tata Docomo.

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