[Resolved] Tata Docomo — Tata docomo Photon max wifi Not activated even after proper verification on Tata docomo Outlet store

dineshkarpenter7

from Surat, Gujarat

Address:

Vadodara, Gujarat

I am facing this issue from previous 15 days .I have purchased the photon max wifi Postpaid, service is started but unfortunately on address verification I have shifted to vadodara from Ahmedabad. Now I have submitted all the documents to the Outlet in the Vadodara and requested to them but still my service is not activating. All the time customer care is saying that my issue is resolved but my wifi is not working still by all my efforts and it is showing limited service on connecting. They are not doing services properly and all the time wasting my time as I have to go in my office hours. Ridiculoussssssssssssssss service... Photon number [protected]

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Aug 14, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that your concern has been resolved.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.