[Resolved] Tata Docomo — Tata Docomo shortage of prepaid SIM Cards | |||||
Hi, I am holding “Tata indicom (CDMA) connection and No: [protected]. I would like to planning to move Tata indicom (CDMA) to Tata Docomo (GSM). I went to “Tata DOCOMO Brand Store, Gajuwaka, Adj Sudha Hotel Complex, Gajuwaka, Visakhapatnam, City: Vizag, and State: Andhra Pradesh, Pin code: 530026”. They are saying “prepaid SIMs are not available”... The same story is running from last one week... and “Company itself is having shortage of SIM Cards”. I'm very much frustrated with the behavior of Representative at Tata DOCOMO Brand Store and very much feeling very bad & shocking about this type of behavior from TATA DOCOMO service... Waiting for positive reply... If it is not possible to resolve our issue, I will go for another service provider. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved We have collected the TATA DOCOMO SIM on 06-08-2016. Tata DOCOMO Brand Store executive (Named by Mr.Santosh) was charged Rs. 50/- for the SIM card cost. Whether it's correct or not !!! If it is wrong what is your action taking on this? Tata DoCoMo customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
As per the conversation had with our team, we regret for the inconvenience caused to you. We would like to inform you that, your request of CDMA to GSM Migration of number concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved soon. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim. Further, we sincere apologize from our agent end, we can assure that and the same will never be repeated again in future and the feedback will be shared to the agent.
Thanks and Regards,
Customer Care,
Tata Docomo.
As per the conversation had with our team, we regret for the inconvenience caused to you. We would like to inform you that, your request of CDMA to GSM Migration of number concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved soon. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim. Further, we sincere apologize from our agent end, we can assure that and the same will never be repeated again in future and the feedback will be shared to the agent.
Thanks and Regards,
Customer Care,
Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
I Am Tata Docomo Customer I Send Sms Over 15 Or 20 Character Then
Message Not Send Error Coming
Please Solve This Problem