Tata Docomo — Tata DoCoMo worst network n customer care | |||
Dear All, Please don't buy tata docomo datacard. Connection speed is very slow so is there customer service. I raised several complaints but they will close all without informing My recent complaint number is[protected] I got a cal from docomo care ( +[protected] and a guy named Dinesh spoke. He said he is going to close this ticket since they are not aware of the timelines for improving network. I specifically mentioned not to close it since the issue is not resolved. But dunno why the hell he closed it. If they can't provide a solution dunno y they take complaints from customers. Tired of calling there customer care number too. Please don't waste ur money in this neywork Saravanan Michael Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that the complaint registered on your number regarding your concern for slow speed with docket number:[protected] as per the revert from technical team it is mentioned that your area is far from the serving site and for the same reason your not able to get the correct speed. Hence, new site is planned and our technical team has been try to solving the issue as soon as possible and you will be duly notified upon the same. Kindly bear with us during the interim.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that the complaint registered on your number regarding your concern for slow speed with docket number:[protected] as per the revert from technical team it is mentioned that your area is far from the serving site and for the same reason your not able to get the correct speed. Hence, new site is planned and our technical team has been try to solving the issue as soon as possible and you will be duly notified upon the same. Kindly bear with us during the interim.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Customer Care
Tata DOCOMO.