Tata Docomo — Tata Photon Max WiFi connection not activated

Address:Coimbatore, Tamil Nadu

Hello, I purchased Tata Photon Max WiFi connection from Tata Docomo shop online on 1st May, 2015. I received the device on 2nd May 2015 and also submitted all the required documents to the representative who delivered the device. It's been more than 72 hrs and still my connection is not activated. I tried reaching the Customer Care but without the docomo phone number, it is not possible to speak to them. But since my connection is not activated, I don't have any docomo phone number for my new connection. My order number is EC[protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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