[Resolved] Tata Docomo — Tata Photon Plus 9 Month Rental Tariff Fraud | |||
Hi Team and Pawan[protected][protected][protected][protected][protected][protected][protecte...⇄ message was sent to on 27th March 2015 but do NOT see any response on this issue.[protected][protected][protected][protected][protected][protected][protect...⇄ per the telephonic discussion with you on 23 or 24th March and you had informed that a credit will be given for Rs.151 (excluding the Taxes) on my last month bill and the Plan Tariff will be changed to Rs.500/- with immediate effect.I THOUGHT THIS ISSUE IS NOW CLOSED AFTER A STRUGGLE OF 10 MONTHS.But to my SURPRISE i can see that the Credit of Rs.151+taxes was given on my previous bill but the Plan Tariff is still showing as Rs.750/- whereas it should have been Rs.500/- + taxes. Can you please change the Plan Tariff or provide a credit of EXCESS amount charged in the bill. You can refer my latest bill for reference. Also to avoid any disconnection I had made a online payment of Rs.1234/- to Tata Docomo on 8th April 2015.Can you please solve this issue before the next bill get generated with incorrect Tariff Plan.Thanks all for your help.Regards, Laxmikanth Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your complaint regarding billing related for your Tata photon number . At the outset, we sincerely regret the inconvenience caused to you
As per the discussion over the call on your number, we would like to inform you that already your complaint is handling by our concern team and will update the resolution shortly.
For further assistance, mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
This is with reference to your complaint regarding billing related for your Tata photon number . At the outset, we sincerely regret the inconvenience caused to you
As per the discussion over the call on your number, we would like to inform you that already your complaint is handling by our concern team and will update the resolution shortly.
For further assistance, mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.