[Resolved] Tata Docomo — Tata Photon plus slow speed and worst customer care | |||
I request and advice to everybody not purchase any Tata Photon subscription Hi, I belong to Delhi in Bhai Parmanand Colony, Delhi -110009. I purchased annual pack to Tata Photon plus which promised a speed of 3.1 mpbs but I never get this speed infact I'm getting speed of 125 kbps. When I register complaint to Tata photon customer care they neglect my case and didn't given any resolution for 3-4 months. After hard follow up they send an engineer to my home after 4 months and he examine that its a network issue and can't be resolved. I got a call from Tata Phonon network deptt that I can't get more speed and their network is fully occupied, to which I reverted to refund my money as I'm highly dis-satisfied and frustrated with their attitude. Now Tata photon is not giving any revert to my queries and they close the case without informing me and whenever I contact their call center my concern is not address. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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