[Resolved] Tata Docomo — TataPhoton Network Details

prakash1987

from Chennai, Tamil Nadu

Address:

Tiruvannamalai, Tamil Nadu

Hi, I have bought Tataphoton Max with 750 plan and I tried using tataphoton data card in my village. But I only TataPhoton whiz connection is available in my area. My question is how much speed I will get in whiz network? Foe me only 4 KB/s also its not stable but in same area I used TATADOCOMO 2G pack in prepaid SIM but it gives 30 KB/s.Both are in same location but I don't know why speed is varying. So TataPhoton whiz and Tatadocomo edge are different? pls suggest If I am not getting good speed I have to deactivate my postpaid connection.

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Aug 13, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

prakash1987

from Chennai, Tamil Nadu

Hi find my mobile numbers,

Mobile : +[protected]
Photon number :[protected]

Device : TataPhoton MAX (Huawei-EC-306)
Plan : 750 p/m (PostPaid)

Pls rectify this ASAP

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

prakash1987

from Chennai, Tamil Nadu

Could you please deactivate my account or get back your device.
TATAPhoton : [protected]
mobilenum : [protected]