Tata Docomo — They finished my balance and not listening my complaints

Address:Panipat, Haryana

My number is [protected]. They have finished my balance and customer care is saying we don't have this number in their database. I am fed up with their cold response. They are not helping me out. As you can see it was the recharge of rupees 54. with many hrs. of talktime. validity 10 days. tata docomo is 420 company.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to speak with you personally on your number. However the same was not a valid number.
We regret to inform you that due to unavailability of Tata Docomo number due to which we are unable to process your complaint. Hence I request you to provide us your valid 10 digit number in order to resolve your concern on high priority.

Regards,
Customer Care
Tata Docomo

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