[Resolved] Tata Docomo — Unbilled amount | |||
Dear sir, My name is Gopal Bhawsar, i am using tata docomo from last 5 years as a prepaid but from last month i was converted it into postpaid plan of Rs.148 & that time on 31/05/2016 i checked the bill via message on 121 its was showed ( i.e No Bill for this number )& on dated 06/06/2016 i got Rs.1920.25 bill without any information of internet charges which is of Rs. 1500. & today (14/06/2016) i got unbilled amount message of Rs. 1291.95, i am so worried about due to this types of frauds & stupidity which you doing with your customers. Take immidiate actions on your types of frauders. Reply me on [protected] immidiately. Was this information helpful? | |||
Jun 15, 2016 Complaint marked as Resolved my unbilled amount was wrong, 8421843525 Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the conversation had with our team, you have confirmed that your issue has already been resolved. Kindly make a note of the same. Hence, we are closing your concern as resolved. We value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services. Thank you for giving us an opportunity to serve you and hope we have addressed your concern. If there is anything else that you want to share with us, we are all ears.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, you have confirmed that your issue has already been resolved. Kindly make a note of the same. Hence, we are closing your concern as resolved. We value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services. Thank you for giving us an opportunity to serve you and hope we have addressed your concern. If there is anything else that you want to share with us, we are all ears.
Regards,
Customer Care
Tata Docomo
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Thank you for sharing your details. We have forwarded your concern and will ensure it gets resolved soon.
Regards,
Customer Care
Tata Docomo