Tata Docomo — Undue bill | |||||
Again the lack of TATA DOCOMO Technology. Re: Kindly Listen this recording ..I found completely cheated ...by your calling agent..~~M20490499 Dear Sir As usual I have been sent a huge bill of my data usage... Reason is simple you people are unable to give the facility to customers except to create a problem and stop services. Once again I am charged for undue hardship for my data usage...in the current bill. I am deeply embarrassed because of your unsupported Technology and the after effects. Last time you imposed me Undue and use less charges and I paid them and now this time again the same situation. Kindly resolve it in an ethical way... Since beginning I am not a satisfied customers of TATA DOCOMO... Thanks Hello I am your customer having Mobile Number :[protected] I have spoken many times with your team regarding the plan I got and I was cheated in view of connection of TATA Docomo Post Paid. I have been promised by your team to previlaged me upto March 2015 for the Bill Plan of Rs 350 and Facilities and Bill Payment @ Plan 149 Rs. Since starting I am getting this facility . So in view of this committement I want you to remake my Bill of Jan 2015 as soon as possible so that I may pay the Ammount . Kind Regards Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we regret to inform you that we are unable to find any sort of call recording attached with your mail as the same is not available. Hence, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM, provide us any other alternative number and all the details at [protected]@tatadocomo.com which will help us to arrange a call back to you to initiate further. We value your feedback and your views will be escalated to the higher management as feedback of the customer which will be helpful in increasing the pro-activeness for the agents.
Regards,
Customer Care
Tata Docomo
We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we regret to inform you that we are unable to find any sort of call recording attached with your mail as the same is not available. Hence, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM, provide us any other alternative number and all the details at [protected]@tatadocomo.com which will help us to arrange a call back to you to initiate further. We value your feedback and your views will be escalated to the higher management as feedback of the customer which will be helpful in increasing the pro-activeness for the agents.
Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo