Tata Docomo — unnecessary talktime deduction......... | |||
Sir, i am very fed up from this company...in this week its 2nd time that they have deducted my recharge...First Rs75 then Rs50...they are saying that i have started a vas package...but i did not...when i called customer care number they are just saying that we will see and return in 24 hours...but till now no responce... please help me and return my talktime money...i would be very thankful to you... Name:- Anil Bansal Contact:- [protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Bansal,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 36 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 36 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata DOCOMO.