Tata Docomo — Very bad customer care service, people are very rude from the very beginning, unprofessional

Address:	560070
Website:	TATA docomo

I had called the karnataka - bangalore customer care number [protected] on 26th may 2016 morning. The customer care employees are very rude while answering. No patience. If we did not understand something and ask them the same question for the second time their tone of answering is even worst. They tend to provoke us with their bad behavior. We pay money and buy the sim card and the way they treat us is like as if we are beggars.Information provided when we recharge would be something else and when we call customer and ask why it is not recharged they say a different rule. When we say the we received a message something like this, they scold us by saying, "you should have asked while recharging". Why will a person ask different question while we have got a detailed message saying that for the 1st month it is 40 rs tt and 2nd month 20 rs tt. But the customer care says that we have to recharge with rs 30 if we have to get rs 20 tt for the second month. But when i recharged nowhere it was mentioned like this. It is utter cheating. They give us half information so that we use their network and finally speak very rudely with the customer. When i said that i would complain because the customer care lady was speaking very rude she hung up the phone. Is this the way. The call is recorded and this has to be monitored. It is our hard earned money which we are spending. It is not looted money to just leave it like that.