Tata Docomo — Very low speed on tata photon wifi max

I purchased tata docomo wifi max at Bolangir, Odisha and from the day I purchased it I am getting very low speeds. The maximum speed I have seen is 0.075MBps. I called the customer care but instead of resolving the issue the executive started arguing that .075 MBps is equal to 759 KBps. I am really very disappointed with the service and feeling like I have been cheated by tata docomo.My Tata Photon number is [protected].
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding slow speed for your Tata docomo number . At the outset, we sincerely regret the inconvenience caused to you

As per the telephonic conversation over the call, we would like to inform you that we have raised the complaint with the service request number TEST12194913. For further assistance, mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo

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