Tata Docomo — WIFI service is not working, frequently dropping | |||
Hi, I take a connection recently with TATA photon for WIFI in moth of June 2014 but there connection only work for one or two week after that i am facing serious problem of network dropping and speed also not good. so i want to disconnect there service and want my money refund however they are not taking there data card back and not refunding money as per there advertisement and sale agent there service is not working but still not want to take there product back and still in market daily giving new connection with false promise to consumer. When any new product lunch in market during that time all testing and drawback should remove after that it should reach to final consumer but TATA photon is doing R & D at the cost of end user & making them pay for which they are not provided services to end user( consumer) This is ethically and value wise also not correct. Need advice how to process to with this issue. My email address is [protected]@rediffmail.com Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
HI,
My Tata photon(WI FI) number is [protected] my alternate contact number is [protected] and email adress is [protected]@rediffmail.com
My Tata photon(WI FI) number is [protected] my alternate contact number is [protected] and email adress is [protected]@rediffmail.com
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding refund. However, we are unable to contact you, since the call was not answered. We would like to inform you that, your request has been forwarded to concerned team, we are accorded it top priority and are expressively working towards resolving it at the earliest. We request you to kindly bear with us during the interim.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding refund. However, we are unable to contact you, since the call was not answered. We would like to inform you that, your request has been forwarded to concerned team, we are accorded it top priority and are expressively working towards resolving it at the earliest. We request you to kindly bear with us during the interim.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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