[Resolved]  Tata Docomo — Worst service provider

Address:Nashik, Maharashtra, 422008
Website:tata docomo

Tata docomo,

I am your postpaid customer from 3 yrs. I am experincing your worst service day by day. My mobile number is [protected]. I have your 350rs monthly rental plan. I. E. 1gb 3g and 2g unlimited with 350 local mins, 200 sms. When i m going to use 3g after my billing date i. E.20th of every month, i got only 500mb 3g and 2g unlimited. Why are cheating with the customer.

Also, when i m using your 2g i got speed with 12 kb/s to 22kb/s, and on 3g i got a speed upto 65kb/s to 80kb/s. What the hell is this. When i make call either i listen my voice to self or number going to cross connection.

Why are you doing these. You people want only money, when bill date is coming your executive are starting to harrash me. Make your service better then ask for money. Right now my 3g is on and i mgetting a speed of 675b/s.. What hell is this?
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Nov 11, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Oct 11, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
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