[Resolved]  Tata Docomo — worst worst worst

Address:Bangalore, Karnataka

Dear sir/madam, I bought my tata photon 3g max wifi on november 2nd, 2014. Still its not activated. i gave the complaint on last thursday. num[protected]. Honestly telling i am tired of chatting with ur customer care members. all are telling same 48 hours daily. to every person i have to tell all the details. Dont i have any other work. i called to[protected] fixed the appointment at 3pm. he came at 6pm. also u r advertising that free delivery and device price 1999. but he asked 2250rs. 1999 is offer its yesterday over. today 2250. also delivery charge 250rs. i believed that docomo having good customer service. i waited almost two week for my activation. I am tired of waiting also i need internet for my work. I bought for 2000rs. please resolve my issues within tomorrow or kindly get ur device and give me the refund along with my proofs. I never expected these kind of customer service from docomo. I request you kindly get the device and give me refund. no company will not ever take 12 days to activation(still not activated).As business person i guess you can understand need of internet and puntuality. i never used any kind of harsh words to ur customer care. Now also im kindly requesting you to give me the refund. its enough docomo. the mnc company.I think you can understand my concern and resolve my needs soon. I begging u please u too dont tell wait for 48 hours. Im tired and frustrated. .Thank u.I am also human being.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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